Frequently Asked Questions

Yes the panels can be cut with any masonry tools to fit your design.

We recommend using a track saw guide (to protect the surface) with a circular saw with a diamond blade. For small adjustments and cutouts an angle grinder or rotary tool with a diamond bit.

Use proper safety equipment and cut in a well ventilated area or use dust collection.

Yes the panels can stain if they are left unprotected or exposed to certain substances over time, but proper factory sealing makes them more resistant to everyday stains.

It is recommended to wear gloves when handling the panels during install to avoid the transfer of other substances.

Most everyday dirt and grime can be easily cleaned using a mild soap and warm water with a soft cloth or non-abrasive brush. Do not use harsh acidic cleaners, bleach, or pressure washers, as these can strip or degrade the protective sealer over time.

Depending on environmental exposure and weathering, re-applying a sealer may be recommended.

Yes, Urban Concrete’s GFRC cladding panels can me mitered at the corners to create a seamless, professional look without needing separate corner trims.

No, they are engineered specifically as a lightweight, non-structural cladding product and are not designed to support foot traffic or concentrated surface loads.

Yes, they can be drilled through making it east to mount with face fasteners. Use a standard masonry drill bit.

Yes, they can go in the shower as they have a seal right from the factory.

Yes, they can be used for anything that you would like to use them for just like a sheet of plywood.

Our standard 0.5″ thick, 36″ x “72” panels are 3.5lb per sq./ft. and weighs ~64 lbs.

Due to the varied thickness and profile of Bespoke and Custom Panels weights can differ. Please contact your representative for more detailed information.

Yes, the panels can be painted. Painting is a great option if a project required a specific colour or a colour refresh down the road.

Yes, our GFRC cladding panels feature a solid colour composition throughout the entire thickness of the material – integral colour.

This improves colour aesthetic and reduces contrasting base materials if minor damage or scratches occur over time.

Yes, alongside our stanadard colours and panel sizes we can provide custom colours, colour matching, and project specific sizes for your project. Get in touch to start working on your custom design.

Yes, they can be installed over existing drywall, provided the wall is structurally sound, stable, and capable of supporting the weight of the panels.

However, the recommended interior install methods are:

1. Remove the drywall and replace it with 0.5″ plywood.
2. Install 0.5″ plywood directly over the drywall.
3. Install your panels directly over the drywall ensuring your nails or trim screws are into the studs.

Currently our GFRC panels are tariff free if importing into the United States.

Our GFRC panels are carefully packaged and crated to ensure they arrive at your site as safely as possible. Panels are shipped flat and interleaved with protective foam to prevent scratches.

Due to the size and weight of the crates orders are typically shipped via commercial flatbed or box truck LTL freight. Tailgate service availability depends on the quantity and weight of the crate(s). It is recommended to have means to offload on at the delivery destination.

When receiving a shipment:

1. Crates should be inspected immediately upon arrival for any transit damage before signing the bill of lading. Any visible carrier damage must be noted of the BOL.
2. Storage on site: Panels must be stored flat, kept completely dry, and protected from rain or trapped humidity in a garage, warehouse, or covered shelter. Allowing water to pool between stacked, uninstalled panels can cause permanent mineral staining or surface etching and can often not be seen until panels are fully dry (i.e. after install).